All Systems Operational
Thetis Pack   Operational
90 days ago
99.98 % uptime
Today
AWS ec2-eu-west-1   Operational
AWS rds-eu-west-1   Operational
LiveChat Agent apps   Operational
e-conomic SOAP API   Operational
e-conomic REST API   Operational
e-conomic web application   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 19, 2018

No incidents reported today.

Dec 18, 2018

No incidents reported.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018
Resolved - Since most users are not affected by this issue we decided against forcefully logging off all users. Only solution is therefore that users affected delete cookies related to Pack from their browsers.
Dec 10, 13:09 CET
Identified - Some users are experiencing status code 500 on every request to Pack. Clearing all cookies resolves the issue.
Dec 10, 12:27 CET
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 12:08 CET
Update - We are continuing to monitor for any further issues.
Dec 7, 10:47 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 21:37 CET
Update - We are continuing to work on a fix for this issue.
Dec 6, 20:00 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 17:59 CET
Update - We are continuing to investigate this issue.
Dec 6, 16:07 CET
Update - We are continuing to investigate this issue.
Dec 6, 14:38 CET
Update - We are continuing to investigate this issue.
Dec 6, 13:30 CET
Investigating - We are currently investigating this issue.
Dec 6, 13:06 CET
Dec 5, 2018

No incidents reported.